PRIVACY POLICY
Organization: Global Property Audit
Global Property Audit ("GPA", "we", "us" or "our") respects your privacy and is committed to handling personal data responsibly and in accordance with applicable data protection laws.
This Privacy Policy explains what personal data we may process, why we process it, how it may be shared, how long it may be retained, and the rights available to individuals.
1. Who We Are
Global Property Audit is a property auditing and diagnostic service operating from the Czech Republic.
Global Property Audit
Josef Tuška
Fügnerova 104/2
792 01 Bruntál
Czech Republic
Email: info@globalpropertyaudit.com
Where a service is provided through an authorized local partner or service provider, that party may also process personal data as necessary to arrange or perform the relevant service.
2. Personal Data We May Process
Depending on how you use our website or services, we may process:
- name and contact details, including email address and telephone number;
- property address and information necessary to arrange access to the property;
- information contained in enquiries, bookings and other communications;
- information relating to the requested audit or service;
- photographs, video recordings, measurements, technical observations and other information generated or collected during an audit;
- location information from an inspection device where necessary for audit verification or operational purposes;
- device and operational information, such as system status and audit activity or system logs;
- information necessary to prepare, deliver and maintain audit reports;
- payment or transaction information where applicable; and
- basic technical information relating to use of our website, where collected.
We seek to process only information reasonably necessary for the relevant purpose.
3. How We Use Personal Data
We may process personal data to:
- respond to enquiries and service requests;
- arrange and provide property audit and diagnostic services;
- communicate with clients and coordinate access to properties;
- perform, document and verify audits;
- prepare, verify and deliver audit reports and related documentation;
- maintain records relating to services provided;
- handle complaints, claims, corrections and requests for additional verification;
- maintain the security and proper operation of our systems and services;
- troubleshoot technical problems and maintain service quality;
- comply with legal and regulatory obligations; and
- protect our legitimate business interests, including quality assurance, prevention of misuse, service improvement and the establishment or defence of legal claims.
Audit-related information may be transmitted electronically from the inspection location to systems used by GPA for processing, verification, documentation and preparation of the audit report.
4. Legal Bases for Processing
Where applicable, GPA processes personal data on one or more of the following legal bases:
- performance of a contract or steps taken at your request before entering into a contract;
- compliance with a legal obligation;
- our legitimate interests, where those interests are not overridden by the rights and freedoms of the individual; or
- consent, where consent is required.
The applicable legal basis depends on the particular processing activity.
5. Sharing of Personal Data
We may share personal data where reasonably necessary to provide the requested service.
This may include sharing relevant information with:
- authorized local service partners;
- inspectors, technicians and other persons involved in performing an audit;
- hosting, communication, technical and other service providers supporting our operations;
- professional advisers where reasonably necessary; or
- public authorities where required by law.
We do not sell personal data to third parties.
Where third-party service providers process personal data on our behalf, we seek to require appropriate confidentiality and data protection measures.
6. Audit Information
Property audits may generate photographs, video recordings, measurements, technical observations, location information, system records and other information relating to the audit.
Such information is used for performing, documenting, verifying and reporting the audit and for related quality assurance, dispute resolution and legal purposes.
Audit information may contain information relating to a property, its owners, occupants, visitors or other persons present at the property. We seek to limit such information to what is reasonably necessary for the relevant service.
7. Retention of Personal Data
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business and audit records, resolving disputes, complying with legal obligations and protecting legitimate business interests.
The retention period may differ depending on the type of information and the circumstances in which it was collected.
8. Security
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.
No electronic transmission or storage system can be guaranteed to be completely secure. We therefore seek to apply security measures appropriate to the nature and risks of the information processed.
9. Electronic Delivery and Client Portal
Audit reports and other service-related documents may be delivered electronically, including by email or, where such functionality is used, through an authenticated Client Portal.
The availability and method of electronic delivery may depend on the service and technical arrangements applicable at the time.
10. Cookies and Website Technologies
Our website may use strictly necessary cookies and, where applicable, analytical or similar technologies to maintain website functionality, understand website usage and improve our services.
Where consent is required, non-essential cookies or similar technologies will only be used in accordance with applicable consent requirements.
11. Your Rights
Depending on applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete personal data;
- request deletion of personal data where permitted by law;
- request restriction of processing;
- object to certain processing;
- request data portability where applicable; and
- withdraw consent where processing is based on consent.
You may exercise applicable rights by contacting us at:
info@globalpropertyaudit.com
We may need to verify your identity before responding to certain requests.
You may also have the right to lodge a complaint with the competent data protection supervisory authority.
12. International Data Transfers
Where personal data are transferred to a country outside the European Economic Area or another jurisdiction with applicable data-transfer requirements, we will take appropriate steps required by applicable data protection law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.
The current version will be published on our website together with its effective date.
14. Contact
If you have any questions about this Privacy Policy or the way GPA processes personal data, please contact:
Global Property Audit
Josef Tuška
Fügnerova 104/2
792 01 Bruntál
Czech Republic
Email: info@globalpropertyaudit.com
